Return Policy/FAQs

Shipping:

  • Orders will ship out in 1-4 business days.
  • Please contact ponytailmafia@gmail.com for rush orders before you make a purchase.
  • Ponytail Mafia is international! That's right, we ship to anywhere in the whole, wide world. 

Exchanges & Returns:

  • Due to the small scale of our business, all sales are final.
  • We do not accept exchanges or returns at this time.  
  • If an order is damaged or incorrect, please contact ponytailmafia@gmail.com
  • Contact your local USPS for lost/delayed packages

What types of shirts do you use?

  • Ponytail Mafia only uses shirts and products that are either handmade by other makers or come from businesses that are WRAP certified. 

How are your shirts printed?

  • All shirts are screen printed by hand in Austin by the best in the biz, Raw Paw

    Does Ponytail Mafia do wholesale?

    • Yes! I love working with other businesses. Please contact D'Anna at ponytailmafia@gmail.com for more information.  

     Thank you!